Shipping policy
Home Grip – Delivery Information
At Home Grip, every order is handled with care from our warehouse to your doorstep. Whether you are ordering racks, holders, organizers, hooks, shelving accessories, or practical home storage products, we aim to make sure your order arrives safely and securely.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated automatically at checkout based on your location and order details.
Estimated Delivery Times
Standard Delivery
4 to 7 working days
Express Delivery
3 to 5 working days
Priority Delivery
2 to 4 working days
Delivery times may vary depending on your location, particularly for remote areas.
🚛 Logistics Method
At Home Grip, orders are shipped through trusted third-party logistics and courier providers.
Depending on your destination, your order may be delivered by a local or international shipping company.
Once your order has been dispatched, you will receive a tracking number by email or SMS where available. This allows you to follow the delivery status of your shipment.
Deliveries may be completed through standard courier services, express shipping providers, or local last-mile delivery services depending on the destination and service availability.
📦 Packaging & Handling
Every Home Grip order is
Carefully packed with protective materials to reduce the risk of damage
Securely sealed for transportation
Quality-checked before dispatch
Racks, holders, mounting accessories, and other products with delicate surfaces or components may receive additional protective packaging where needed.
🎁 Gifting a Home Grip Order
Planning to send a practical home accessory as a gift?
You may be able to include a personalized message during checkout where this option is available.
Selected orders may also qualify for gift-ready packaging.
📅 Delivery Schedule
Delivery Days
Monday to Friday
No Deliveries
Weekends or public holidays
Order Cut-Off Time
Orders placed before 1:00 PM may be shipped on the same business day.
Orders placed after 1:00 PM may be shipped on the next business day.
⚠️ Important Notes
Remote Areas
Delivery may require additional time or shipping charges.
Missed Deliveries
Additional delivery charges may apply if repeated delivery attempts are required.
Incorrect Address
Please check that your shipping address is complete and accurate before placing your order.
Home Grip may not be responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.
📸 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please
Contact us within 48 hours of delivery
Provide clear photos showing the product, packaging, and affected area
Keep the original packaging until your request has been reviewed
Where applicable, we may provide a replacement or refund after reviewing the issue.
📦 Track Your Order
Once your order has been shipped, you may receive
A tracking link by email or SMS
Delivery status updates from the courier
Tracking availability may vary depending on the shipping provider used for your order.
💬 Need Assistance?
If you have questions about shipping, tracking, delivery times, or your order, please visit our Contact Us page.
Our support team will assist you with any delivery-related questions regarding your Home Grip order.